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FAQ

Find answers to your questions quickly

📱 Download & Installation

Our game supports iOS 11.0 and above, Android 6.0 and above, and Windows 7 and above for PC. You can download the game from the App Store, Google Play, or our official website.
Yes! The game is completely free to download and play. We offer optional in-game purchases, but they don't affect game balance - you can access all content through normal gameplay.
Please check if your device meets the minimum system requirements and has enough storage space (at least 2GB). If the issue persists, try restarting your device or contact our support team.

👤 Account

When you first launch the game, you can choose to register with your email or quickly log in through social accounts like Google, Apple, or Facebook. The registration process is quick and easy, taking only a few seconds.
Click "Forgot Password" on the login screen, enter your registered email, and we'll send a password reset link to your inbox. Follow the instructions in the email to reset your password.
Absolutely! Your game progress is tied to your account, so you can log in on any device and continue playing. Just download the game on your new device and sign in.

🎮 Gameplay

After logging in, click the "Start Game" button on the main screen to enter the tutorial. The tutorial will guide you through basic controls and game rules. Once completed, you're free to explore the game world!
Yes, the game requires a stable internet connection. This ensures your progress is saved in real-time and allows you to enjoy multiplayer and social features. We recommend using Wi-Fi for the best experience.
You can add friends, join guilds, participate in multiplayer battles, or chat with other players through the in-game chat system. Click the social icon to access these features.

💰 Payments & Refunds

iOS users should apply through Apple's refund process; Android users through Google Play's refund process. If the refund window has passed, please contact our support team and we'll handle it on a case-by-case basis.
Paid items are bound to your account and cannot be directly transferred to other players. However, you can gift certain items to friends. Check the in-game store for details on which items can be gifted.